Trakon Courier Tracking
Besides tracking Trackon couriers and parcels at its own portal, you can also track couriers of Prime Track on icouriertracking.in with same authenticity. Icouriertracking brings data of Track on at the common platform from where you can track couriers of many other courier companies besides Trackon and Prime Track.
The Track On Couriers Pvt. Ltd. became a corporate in 2002 under the name “Concour Couriers Pvt. Ltd.”. The company started out with only two offices in Delhi and Mumbai. It mainly focused on being an intra-city operator for bulk mailers like private banks and corporate. For appealing a nationwide presence the company changed its name to “Track on Couriers Pvt. Ltd” by 2004. They currently make roughly 1.80,000 shipments daily. It has presence in over 1400 cities nationwide. In 2005-06, they were about a 243 million company. They are currently valued at over 950 million in rupees. Track On offers their super express service “Prime Track” which was started in 2010.
Their IT service Track on has added value to the business of delivering documents, parcels and cargos to its customers. Track on believes in technology and has invested in technology over the years for making its services more efficient and easily accessible by users.
The courier service is not available on holidays like Holy, Baisakhi, Vishu, Labor Day, Sankranti, Pongal etc. The list can be accessed at: http://trackoncourier.com/FestivalHolidays.aspx.
They provide to pay/COD services at specific locations available on their webpage as a list.
They don’t offer COD (Cash on Delivery) for individuals and residential. The few stations where TOPAY and COD is available is listed at http://trackoncourier.com/ServiceableCity.aspx. To track your shipment, go to their website at www.trackon courier.com and fill in your track number. They don’t offer sms or email tracking.
For determining the price of the shipment they also prefer volumetric weight analysis in which the same formula is used for both national and international cargos for both air and surface mode: L*B*H/5000. Fuel surcharge is also applicable at 40% on existing rates.
They have a list of prohibited items which includes perishable goods, banned skins/hides, antiques/art works, liquid items, firearms, pornography, drugs, alcohol, tobacco, poultry, livestock, plants, explosives, inflammable chemicals, lottery tickets, human corpses, organs, passports, personal mail or postal articles, money, gold, silver, diamonds, precious stones etc. For locating their center you have two options available as ‘Pin code Locator’ and ‘Delivery Destinations’ where you can fill in required information to get an address. Also a list of available pin code locations is available for download at the website.
A few instructions for PODs attached parcels for smooth operation and return of maximum POD. The instructions are available on the website itself.
You can email your grievances via customer care email ID available for different cities listed as below:
1. Bangalore : email@example.com
2. Chandigarh: firstname.lastname@example.org
3. Ahmadabad: email@example.com
4. Chennai: firstname.lastname@example.org
5. Delhi: email@example.com
6. Hyderabad: firstname.lastname@example.org
7. Jaipur: email@example.com
8. Guwahati: firstname.lastname@example.org
9. Kochi : email@example.com
10. Kolkata: firstname.lastname@example.org
11. Patna: email@example.com
12. Pune : firstname.lastname@example.org
13. Mumbai : email@example.com
14. Indore : firstname.lastname@example.org
Email services are opened on weekdays i.e. Monday to Friday, from 10pm to 6pm EST. Telephone services are available Monday to Saturday between 9:30 am to 5.30 pm.
Head office Phone no: Delhi: 011-45593500. Regional offices at Ahmadabad, Bengaluru, Chandigarh, Chennai, Hyderabad, Indore, Jaipur, Kochi, Kolkata, Patna and Mumbai.