Overnite Express Limited
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Overnite Express Ltd – Domestic & International Courier was established in the year 1987 with offices across metropolitans like Delhi, Mumbai, Chennai and Kolkata. Currently overnight couriers has 2800+ offices including 20 regional ones, 58 area ones and 37 mini hubs. The Company has a Strategic Leadership Team (SLT) comprising of its senior management that are responsible for constant improvement and more efficiency in the service.
They offer following products and services:
1. Express Document (DOC): Documents sent through a network of 2800 offices over 6000 pin codes across 1000 locations over India. They provide door-to- door pickup and delivery. The service is tailor made for banks and financial institutions for facilitating them to deliver confidential documents like debit cards cheques etc.
i) Overnite Parcel: door to door parcel service along the nation. SCIP (scanned Image of Parcel POD) is available on the website after delivery has been made.
ii) Air Express Parcel: This service is specifically for time sensitive cargos.
iii) Surface Express Parcel: For the economical deliveries that are not urgent.
3. Priority: this service provides for guaranteed next business day delivery of documents and parcels. SMS tracking available for this product. Scanned image of the POD aviailbel online after delivery.
4. True 2 times: this includes true to time, distant delivery on time. The service is specifically for all distant located cities across India.
5. E-commerce logistics: they have Specialized Delivery Wing.
6. Reverse logistics: Overnite return solution is available for Trade & industry to move there ‘return shipments’ across locations
i) Documents (DOX)
ii) Overnite Global Mail (OGM): A custom made product for Bulk Mails, Calendars, Greeting cards, promotional mailers, pin mailers, magazine subscriptions etc.
iii) Parcel Service (SPX): the service for delivering small and large parcels across the globe.
iv) Express Commercial Consignment (ECC): the shipment of commercial shipments is facilitated under this product.Door pickup of shipment, custom clearance at both origin and destination airports are some also the services provided under this product.
v) Freight Door-to airport (FDA): movement of heavy shipments from your door to international airports.
vi) Freight Door-to-Door (FDD): For heavier cargo transportation around the world.
vii) Import Express (IEX): A door-to-door service where consignments are picked up from overseas to deliver at your home.
They also offer services like Pick-up request, freight to collect, risk coverage and draft on delivery.
To find out the tariff applicable for your parcel, go to their website and fill in the details in the rate calculator. The location finder is available on the website where you can locate the address by pin code
The facility to track your shipment is available on the website itself.SMS track facility is also available for tracking shipments. http://www.overnitenet.com/Find-A-Branch.aspx, by following this link you can fill the city name or area or pin code to find the nearest center. Also, you can use their SMS facility for the same i.e. MS: TYPE Branch Space <pin code> SEND THE SMS TO 56767111.
Corporate headquarters at New Delhi can be contacted at +91-11-23510131. In case of any grievance or query, their customer care can be approached at the mail service available in the form of a form at the website itself.For specific city customer service,
following emails can be used:
1. Hyderabad: [email protected]
2. Guwahati: [email protected]
3. Patna: [email protected]
4. Chandigarh: [email protected]
5. Delhi: [email protected]
6. Ahmedabad: [email protected]
7. Baroda: [email protected]
8. Bangalore: [email protected]
9. Kochi: [email protected]
10. Bhopal: [email protected]
11. Mumbai: [email protected]
12. Nagpur: [email protected]
13. Pune: [email protected]
14. Ludhiana: [email protected]
15. Jaipur: [email protected]
16. Chennai: [email protected]
17. Ghaziabad: [email protected]
18. Lucknow: [email protected]
19. Kolkata: [email protected]